Partner co product returns policy
30-DAY GUARANTEE
We are confident our products will work for you. If you are not happy with the results after using the product for 30 days, we’ll give you a full credit, exchange or refund (less shipping charges) – no questions asked.
To return a product, you must obtain a Return Authorization (RA) number by contacting our Customer Service department (1800 312 683). Please write the RA number on the outside of the box you’re shipping back and send it to:
Adelaide Warehouse & Distribution Services (AWDS)
ATTN: Partner.Co
3-6, 348 Richmond Road NETLEY
South Australia 5037
Partner.Co reserves the right to refuse refunds for quantities that cannot reasonably be consumed within 30 days. A reasonable quantity is typically considered 100PV of product per month. Promotional and certain specialty items may have more restricted conditions for returns.
Please contact our Partner Support team with any questions regarding eligibility of a return.